Howard Berger Co. Inc. Extension Cord Recall
FAQ-Frequently Asked Questions
Q. Why is Howard Berger Company conducting this recall?

A. We are conducting this recall to keep our customers safe and prevent injuries by removing the problem products.

Q. How can I tell if my extension cord is affected by the recall?

A. Look on the label on the product for any of the following model numbers: EE6, EE9, EE12, EE15. EE20, R2625 ,R2650, R2600, MP6.

Q. How can I take advantage of the recall?

A. Return the product to the store where purchased for a full refund, credit or replacement.

Q. What is the problem with my extension cord?

A. The plastic compound used in the manufacture of the extension cord jacket may not conform to the product specifications.

Q. My extension cord appears to be operating okay. Can I continue to use it?

A. No. Even though your product appears to be safe, we are asking all customers to immediately stop using the product and participate in the recall by returning the product for a replacement, credit or refund.

Q. I no longer have the receipt for the product. Can I still return it?

A. Yes. You can still return the product without a receipt.

Q. Will I receive a refund for the product?

A. Yes. You will receive a full refund, credit or replacement for the product.

(CPSC:VVC:04/2007)